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STORE POLICY

Customer Care

We are here to help!

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Project Sierra Leone is committed to providing exceptional customer care and ensuring a smooth and positive shopping or donation experience for you. If you have any questions or concerns or need assistance with your order/donation, please don't hesitate to reach out to our friendly customer care team.

Privacy & Safety

Projectierraleone.org is committed to protecting your privacy and ensuring the security of your personal information. This policy applies to both customers and donors who interact with our online store and donation platform.

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Information We Collect:

  • We collect information necessary to process your orders, donations, and communications with us, such as:

    • Customers: Name, shipping address, billing address, email address, and phone number (optional).

    • Donors: Name, email address, and donation amount. We never collect financial information (credit card details, bank account details) directly.

 

How We Use Your Information:

  • We use your information to:

    • Fulfill your orders and process your donations.

    • Send you information about your order, donation, and related updates.

    • Respond to your inquiries and requests.

    • Improve our website and services.

    • We never share or sell your personal information to third parties for marketing purposes.

 

Data Security:

  • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • We use secure servers and encryption technology to safeguard your data.

  • We regularly review and update our security procedures to ensure ongoing protection.

 

Your Choices:

  • You have the right to access, update, or delete your personal information at any time.

  • You can unsubscribe from our communications at any time by following the unsubscribe link in any email you receive from us.

 

Children's Privacy:

  • We do not knowingly collect personal information from children under the age of 13.

  • If you are a parent or guardian and believe your child has provided us with information, please contact us and we will take steps to remove the information from our systems.

 

Changes to this Policy:

  • We may update this Privacy & Safety policy from time to time. We will post any changes on this page and encourage you to review it periodically.

 

Contact Us:

  • If you have any questions or concerns about our Privacy & Safety policy, please contact us.

 

By shopping with or donating to Projectierraleone.org, you acknowledge that you have read and understood this Privacy & Safety policy.

Payment Methods

Payment Methods

• Credit / Debit Cards
• Stripe

PAYPAL

• Offline Payments

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